If for any reason you are not 100 percent satisfied with your purchase, we will refund the cost of the product promptly or send you a replacement, whichever you choose.
Please contact us at or by phone at 866-258-9493. Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.
In certain instances we may ask that you return the product to us. Once received, your refund will be processed and include return shipping costs. If returning an item please ship to: Namaste Foods Attn. Returns, 181 W. Aqua Ave. #B, Coeur d'Alene, ID 83815
Late or missing refundsIf you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company. It may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at .
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the refund was a result of an error on Namaste Foods' part.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.